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YOUR BENEFITS WITH US

  • Customer Service

    If you have questions, you can reach us by phone from Monday to Friday between 09:00 and 17:00 at +49 89 416 137 435 or around the clock by email at
    shop@helenegalwas.de

  • Made In Europe

    We produce sustainably and fairly in Europe. We guarantee short delivery routes and know the conditions under which our clothing are manufactured. From the drawing to the finished coat.

  • Tailor instead of return

    If something doesn’t fit perfectly, instead of returning the item, we offer a credit of €20. Every body is unique and sometimes small changes can make a piece fit perfectly. (Just send an email to shop@helenegalwas.de with your order number and we will take care of your credit).

  • Handmade

    We are an independent designer label with the highest design and quality standards. Helene Galwas works with exclusive prints and designs that you will only find with us.

Frequently Asked Questions

What payment options do I have?

You can choose from a variety of options. Please refer to our full shipping policies for more information.

credit card, Paypal, payment in advance, Sofort Überweisung, Apple Pay, Klarna, Shop Pay, Google Pay
How can I return an item if I ordered as a guest without an account?

Contact us with your order number at shop@helenegalwas.de to receive a return label.
How does the tailor voucher work?

With our motto ‘To the tailor instead of return!’, we offer a voucher worth €20 if a garment does not fit perfectly. We believe that small adjustments can often make a big difference. Since every body is individual, one cut cannot perfectly dress millions of bodies, but often only a small adjustment is needed and it fits. This way, we reduce the trucks on the road and support local craftsmanship. Learn More
Do you offer size advice?

Yes, we offer individual size advice to ensure that you find the perfect fit for your clothing. Our experts are available to discuss your measurements and help you choose the right size. You can avail this service over the phone or through our customer chat on the website. We believe that well-fitting clothing significantly contributes to the comfort and satisfaction of our customers.
WHERE DO THE FABRICS AND MATERIALS COME FROM AND WHAT MAKES THEM SUSTAINABLE?

Our fabrics primarily come from Europe. Here, we work with the best suppliers in the sustainable sector. We experience great respect and willingness to innovate in our collaboration with old family-run traditional companies in Portugal and Italy.

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ABOUT US

Helene Galwas is a German designer label that redefines feminine elegance – with timeless design and high-quality craftsmanship. Our versatile, durable pieces combine comfort with subtle sophistication and are suitable for everyday wear as well as special occasions.

We focus on capsule collections and limited productions to promote stylish combinations away from fast fashion trends. All garments are exclusively made in Europe – in close collaboration with experienced, often family-run businesses. This results in modern, confident looks with a clear line and attention to detail.

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