Shipping and payment terms
The following conditions apply:
Shipping (including statutory VAT):
Deliveries within Germany
We offer our customers from Germany shipping for €6.90 or express shipping for €19.99.
Shipping within the EU, outside of Germany, costs €13.99.
Outside the EU = international shipping costs €19.99.
Express international on request.
When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) are incurred as part of your order, which are not paid through us or invoiced by us, but by you directly to the responsible customs office. or tax authorities are payable. Please contact these authorities for details.
Unless another period is specified in the item description, the goods are delivered in Germany within 2 - 5 days, for deliveries abroad within 5 - 7 days after the order confirmation (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
For domestic deliveries (Germany) you have the following payment options:
- Credit card
- Payment in advance
- Instantly transfer
- Apple Pay
- Ban contact
- Shop Pay
- Google Pay
MORE PAYMENT DETAILS
Payment can be made either:
Credit card, PayPal, advance payment or immediate transfer.
We are responsible for selecting the available payment methods. In particular, we reserve the right to only offer you selected payment methods for payment, for example for security purposesour credit risk credit card only.
If you select the payment method in advance, we will give you our bank details in the order confirmation. The invoice amount is to be transferred to our account within 10 days of receipt of the order confirmation.
When paying by credit card, the purchase price will be reserved on your credit card at the time of ordering (authorization). Your credit card account is actually debited when we send the goods to you.
When paying with PayPal, you will be redirected to the website of the online provider PayPal during the ordering process. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. You'll get more information during the ordering process. The payment transaction is carried out automatically by PayPal immediately afterwards.
If you are in arrears with a payment, you are obliged to pay the statutory default interest of 5 percentage points above the base interest rate. You will be charged a reminder fee of EUR 2.50 for each reminder letter that is sent to you after the delay has occurred, unless a lower or higher damage can be proven in the individual case.
If you have any questions, you will find our contact details in the imprint.