Shipping Policy 

Shipping options and Shipping costs (including legal value added tax):

 

Deliveries within Germany

We offer our customers from Germany shipping for € 6.90 or express shipping for € 19.99.  From an order value of € 500 we deliver free of charge within Germany.

 

Deliveries abroad

Shipping to other EU countries (outside Germany) costs 13,99€.

International shipping outside the EU is 19,99€.

On request we also deliver express international.

When shipping outside the EU, there are additional costs (e.g., taxes, customs duties) that we do not pay or are not charged by us. You should pay these directly to the relevant customs or tax authorities. Please contact these authorities for details.

 

Delivery times

If no other period is stated in the article description, the goods will be delivered in Germany within 2 - 5 days, for deliveries abroad within 5 - 7 days after order confirmation (in case of agreed advance payment after the date of receipt of payment).

Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is based on the item with the longest delivery time.

 

Payment Terms

For deliveries within Germany, you have the following payment options:

• Credit card
• Paypal
• Prepayment
• Immediate bank transfer
• Apple Pay
• Bancontact
• Eps bank transfer
• iDeal
• Klarna
• Store Pay
• Google Pay

 

Further details about the payment

The payment takes place alternatively with

credit card, Paypal, prepayment, or Immediate bank transfer.

The selection of the respective available payment option is incumbent upon us. We reserve the right to offer you selected payment methods for payment, for example for security purposes our credit risk credit card only.

If you choose payment in advance, we will give you our bank details in the order confirmation. The invoice amount should be transferred to our account within 10 days after receipt of the order confirmation.

When paying by credit card, the purchase price will be instructed on your credit card at the time of the order (authorization). The actual charge to your credit card account will be made only when the goods are shipped.

When paying with PayPal, you will be redirected directly to the PayPal website at the end of the ordering process. If you are already a PayPal customer, you can log in there with your user data and make the payment.

If you do not use PayPal yet, you can register as a guest or open a PayPal account and then confirm the payment.

The receipt of payment is usually booked within a few minutes and your order will be processed immediately.

Please note that you agree to the terms of PayPal here and thus accept the processes of Paypal.

If you are in arrears with a payment, you are obliged to pay the statutory default interest of 5 percent above the prime rate. For each reminder sent to you after the occurrence of default, you will be charged a reminder fee of 2.50 EUR, unless in individual cases a lower or higher damage is proven.

 

If you have any questions, please do not hesitate to contact us. You can find our contact details in the imprint