What payment options do I have?

You can choose from a variety of options. Please refer to our full shipping policies for more information . credit card, Paypal, payment in advance, Sofort Überweisung, Apple Pay, Klarna, Shop Pay, Google Pay

How can I return an item if I ordered as a guest without an account?

Contact us with your order number at shop@helenegalwas.de to receive a return label.

How does the tailor voucher work?

With our motto ‘To the tailor instead of return!’, we offer a voucher worth €20 if a garment does not fit perfectly. We believe that small adjustments can often make a big difference. Since every body is individual, one cut cannot perfectly dress millions of bodies, but often only a small adjustment is needed and it fits. This way, we reduce the trucks on the road and support local craftsmanship. Learn More

ZERO WASTE

We are particularly proud of our zero waste line REBORN, because it stands for sustainability throughout the entire value chain. The modern, timeless pieces complement our capsules and use leftover fabrics from production. Despite our sustainability standards and slow fashion mentality, sometimes there are leftover fabric scraps that we reuse, recolor or reprocess. Existing products are redesigned so that nothing is thrown away. Our goal is to use all fabric scraps to increase the sustainability factor and differentiate ourselves from the fast fashion industry.