Fay

Silk:
The safest way to wash silk is to hand wash in cold water with a special detergent with neutral PH for delicates. Please avoid any rubbing of the fabric and turn the silk garment inside out every time you wash to avoid the formation of drawing threads. Iron and steam silk inside out if possible. In case of greater soiling, we recommend professional cleaning.

Cotton:

Cotton is very easy to care for and can be washed at 30 degrees on delicate with similar colors. However, we recommend careful handling of cotton fabric, because depending on the way it is made, one cotton fabric weave can be more durable than others. Please do not tumble dry.

Chiffon Silk:

The safest way to wash chiffon silk is by hand washing in cold water with a special detergent for delicates. Please avoid any rubbing of the fabric and turn the silk garment inside out each time you wash it to avoid the appearance of pulled threads. Iron and steam silk inside out if possible. In case of greater soiling, we recommend professional cleaning.

Tencel:

Remove Lyocell everywhere and Tencel is protected as a brand name. Lyocell is washed at a maximum of 30 degrees. We recommend cleaning on a wool wash cycle or gentle cycle with mild detergent. Please do not tumble dry. Iron and steam Tencel from inside out if possible. In case of greater soiling, we recommend professional cleaning.

Viscose:

Viscose can be washed up to 30 degrees with mild detergent on gentle cycle with similar colors. Please do not tumble dry. Iron and steam viscose inside out if possible. In case of greater soiling, we recommend professional cleaning.

Feathers:

Feathers are all removable on our products, so they can be taken off before washing.

Wool:

Wool should only be washedat 30 °C on the gentle cycle. You can also hang your garment in the fresh airovernight. This will remove odors and extend the time until the next wash.Basically, it is recommended to wash the garment on the left side. In this way,you will preserve the outer surface. We also recommend wool detergent for along life. Please do not use detergents with enzymes or those with bleachingagents.

We offer free shipping to our customers from Germany. The return shipping with an amount of 6.90€ is borne by the customer.

It is very important to us to avoid unnecessary returns to keep the environmental impact as low as possible. We can only do this together!

So that we can do this together, we offer you an individual color & size consultation. For this, please feel free to contact us at any time at shop@helenegalwas.de. Then we will help you find the right product for you in the right size.

Alternatively, you are also welcome to visit us in our boutique in Seefeld Castle.